---
title: Create a journey
slug: avant/create-a-journey
description: >-
docTags: 
createdAt: 2023-10-26T14:49:31.145Z
---

## Create the Journey

1. Navigate to Journeys 


   ::Image[]{src="https://adbecdn.azureedge.net/labs/archbee/japac/hkaep/module3/image153.png" size="50" isUploading="false" showCaption="false"}
2. Click on “Create Journey”


   ::Image[]{src="https://adbecdn.azureedge.net/labs/archbee/japac/hkaep/module3/image465.png" size="50" isUploading="false" showCaption="false"}
3. Provide a name - *Your initials - Abandoned Application. * Click Ok.

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/LpQdrgSQmKExokNzmS-E5_image.png)
4. Under Events, drag the CreditCardApplicationStarted event to the canvas. 

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/b5QP4ZWdu0_zSwc1njWkQ_image.png)


5. Now just because there are a lot of us building the same journey, let's filter to include only your profile record.  We can do this using a condition.   Drag a condition activity to the canvas.

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/TE2jpeH5UGCQENhG9oRZ0_image.png)
6. Click to **Add an expression **on the condition properties. Search for **email **field in ExperiencePlatform/ProfileFieldGroup/profile. Add a condition that the email equals the customer email address you've been using for the lab.

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/uqhlRuhxnZ11NfPXYWD9S_image.png)
7. Now drag the **CreditCardApplicationSubmitted **event to canvas. In the Event properties, tick the **Define the event timeout** checkbox, set the wait time to 5 mins and tick the **Set a timeout path**. Click Ok.

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/gmskMUx7GXNz7Wp7OyE0P_image.png)

## Add Email Message

1. Under Actions, drag an Email node onto the timeout branch. Add a label **Reminder Email** and select the Email Surface that is available. Then Click on **Edit Content**

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/v65iRwYqFzUFoyLQZTMBv_image.png)
2. Add a subject line and click on **Open Email Designer** blue bar or **Edit email body **button

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/6GNBpkHz9MZr7xG020NC7_image.png)
3. Go to **saved templates** tab and select the **Secure Financial Template**

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/q7SZ4BlQNpeM4eukJJxcx_image.png)
4. Click **Use this email.**



1. 5\. Click to **Save **your email content

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/RuME89DTfKhkXj_E9IRw-_image.png)
2. Now click the back arrow twice to return to the journey

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/q3Z2Euh0qb4rUgpXMfDQl_image.png)
3. Click **Ok **on the email properties once you're back in the journey

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/y4IPvET7UY1IZ3q8balwX_image.png)

## Publish the Journey

1. Click to publish the journey 

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/wO3zEmrCsGKUffGuVcEWq_image.png)
2. Confirm to publish in the popup. Your journey should now be **Live**

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/8GM1J-E9vwsCRsVKipkVQ_image.png)

## Trigger your Journey

:::hint{type="info"}
Switch to your **Customer Profile** for this exercise
:::

1. Go back to the demo website and start a Credit Card Application form.   Sending this event will trigger the journey and you should receive your email after 5 mins.  

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/VSOeFaJ0UzWaJkTDYrTAS_image.png)
2. You can check the journey reports to see if your journey was triggered. Click **View report. **

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/9PmirOIFlg2eA_Z0aTVS8_image.png)
3. Switch to **Last 24 hours **report

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/KYMRkNs_vFenpqc7HNUri_image.png)
4. After 5 mins, refresh the report and you should see your profile has progressed passed the submit timeout and to the email activity.

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/0jEYMXHx_-n0NSsp7R6_U_image.png)
5. Your email will arrive at our shared mailbox and will be shown on the screen at the front.  

   ![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/d7FU92dX7EA5296CgDlFB_image.png)

:::hint{type="success"}
You've now created a real-time journey and successfully triggered it from the customer website.  
:::

This completes the lab.