---
title: RT Customer Profile
slug: capital-group-hol/rt-customer-profile
docTags: 
createdAt: 2024-01-30T21:38:12.477Z
---

**Objective:** In this exercise, we will perform a series of steps to simulate online behavioral events. We will look up fragmented profiles, view experience events, profile attributes and view how identities are stitched in a unified customer profile after online authentication.

**Instructions:**

Open the **Customer** Profiles > Browse page. Search and select the **Email** namespace.

1\. Copy and paste the demo customer email assigned to you (found on the next Gitbook page).

2\. Click **View.** Click on the profile ID result

![](https://adbecdn.azureedge.net/labs/archbee/capitalGroupHOL/ScreenShot2023-09-17at3.41.40PM.png)

![](https://adbecdn.azureedge.net/labs/archbee/capitalGroupHOL/ScreenShot2023-09-17at4.17.17PM.png)

*Review the customer profile fragment i.e. profile attributes, events, segment membership.*

**Visit the** **[demo](https://dsn.adobe.com/web/snchez-JM8T?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImFub255bW91cyIsImVtYWlsIjoiYW5vbnltb3VzQGFkb2JlLmNvbSIsImlzc3VlciI6InNoYXJlZC1saW5rIiwiYXJnb24iOnsiYWNjZXNzIjoicmVhZC1wcm9qZWN0IiwicHJvamVjdElkIjoic25jaGV6LUpNOFQifSwiaWF0IjoxNjk1MDQ2NzQwLCJleHAiOjE2OTY4NjExNDB9.MDv9efoYtUMuiQ5aHo4kT5ygoPqx7ySu-_Pp-qKC7DE)** **site.**

1. In an incognito browser, visit the demo site.
2. Click on the Experience Platform logo in the top left corner of the page to expand the x-ray viewer panel.

   *The x-ray viewer panel is an internal debugging tool linked to RT Customer Profile in AEP. The tool displays the profile's identities, events, attributes, segments and offers.*

![](https://adbecdn.azureedge.net/labs/archbee/capitalGroupHOL/ScreenShot2023-09-14at12.07.46PM.png)

-

```text
<figure><img src="https://adbecdn.azureedge.net/labs/archbee/capitalGroupHOL/image.png" alt=""><figcaption></figcaption></figure>
```

- Copy your **ECID** value from the x-ray viewer.
- In Platform, search and select ECID from the Identity Namespace field.
- Paste your ECID value in the Identity Value field. Click **View.**
- Click on the profile ID result.

![](https://adbecdn.azureedge.net/labs/archbee/capitalGroupHOL/ScreenShot2023-09-14at12.17.45PM.png)

![](https://github.com/adobe-dss-aep/toyotaadobehandsonlabs/blob/master/docs/day-1-rtcdp-modules/rt-customer-profile/https:/adbecdn.azureedge.net/labs/archbee/toyotaaephandsonlabs/Screen%20Shot%202023-09-17at4.09.32PM.png)

*Review the profile stored for the unknown visitor i.e. events, profile attributes, segment membership.*

**Return to the** **[demo](https://dsn.adobe.com/web/snchez-JM8T?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImFub255bW91cyIsImVtYWlsIjoiYW5vbnltb3VzQGFkb2JlLmNvbSIsImlzc3VlciI6InNoYXJlZC1saW5rIiwiYXJnb24iOnsiYWNjZXNzIjoicmVhZC1wcm9qZWN0IiwicHJvamVjdElkIjoic25jaGV6LUpNOFQifSwiaWF0IjoxNjk1MDQ2NzQwLCJleHAiOjE2OTY4NjExNDB9.MDv9efoYtUMuiQ5aHo4kT5ygoPqx7ySu-_Pp-qKC7DE)** **site.**

Click on the **Sign In** button on the top right corner of the page. Paste the demo customer email. Password not required. Click **Sign In**.

Return to Platform. Refresh your browser.

*Review the **unified** customer profile i.e. profile attributes, events, segment membership*

![](https://adbecdn.azureedge.net/labs/archbee/capitalGroupHOL/ScreenShot2023-09-17at4.04.09PM.png)

Click on **Identity Graph** from the Details page. Review the stitched identities i.e. ECID, email, phone, CRMID.

![](https://adbecdn.azureedge.net/labs/archbee/capitalGroupHOL/ScreenShot2023-09-17at4.22.29PM.png)