---
title: Profile Lookup and Real-time Stitching
slug: cja-multi-customer-hol-jan-2025/profile-lookup-and-real-time-stitching
docTags: 
createdAt: 2024-02-20T18:49:19.991Z
---

### Exploring an existing profile in Adobe Experience Platform

1. Navigate to **Profiles** from the left-hand navigation bar.
2. Click on the **Browse** tab.
3. Search for '**Email**' under namespaces.
4. Enter '**nsaward\@msn.svpoc.io'** as Identity Value.

![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/u-XyZMRIrJ0ZstJfT5dzD_screen-shot-2024-02-22-at-81927-am.png "Profile Look Up")

5\. Click View

6\. Now click on the Profile Id to exlore the profile tied to **nsaward\@msn.svpoc.io**

7\. Review Nilson's profile for his&#x20;

- Basic Attributes
- Retail Profile Attributes
- Channel Preferences
- Identity Graph

![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/AqqSvDmUXro9qznvQlHOo_screen-shot-2024-02-22-at-82141-am.png "Sample Profile View")

8\. This dashboard provides all the information that has been onboarded for your customer Birk, including

- CRM attributes
- Events and Interactions
- Audience Memberships

## Profile Stitching - Web to CRM via onsite authentication

1. Follow the instructor as they log-in to a demo site using the email address value above resulting in a real-time profile stitch of their pseudonymous online profile and with Birk's known CRM profile.



