---
title: Visitor experience
slug: emea-brand-visibility-bootcamp-2026/visitor-experience
docTags: 
createdAt: 2026-09-07T17:46:57.063Z
---

## Objectives

Experience Conversational Discovery.

## Explore the Frescopa Brand Concierge

**Objective:** experience the concierge as a website visitor.

Open the [Frescopa concierge](https://main--frescopa-bootcamp--nirmaljosehere.aem.live/concierge) and enter the prompts below.

![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/xpL6SPciQ5vO1xmpTtqer_screenshot-2026-09-15-at-122458.png)

### Product advisor — discovery, recommendations & comparisons

The product advisor helps a visitor find the right product.

`I'm looking for a coffee machine for my home — what do you recommend?`

`Help me find a coffee blend with chocolate and caramel notes.`

`I want something light and fruity — which coffee should I try?`

`Which machine is best for a busy office?`

### Product knowledge — how-to & usage

Now try the product knowledge agent with support-style questions.

`How does the MyBarista subscription work, and can I pause it?`

`What's the difference between your dark, medium and light roasts?`

`Is the House Blend Espresso good for making lattes?`

How do I keep my espresso machine clean and descaled?

### Out-of-scope testing — see the guardrails

The concierge should politely stay on-brand and decline off-topic questions.

`Why is the sky red in Norway?`

`Will it rain tomorrow?`

`Who won the football match last night?`

✅ **Outcome:** understand how conversational AI guides product discovery, answers product questions, respects scope, and converts to a booking.

:::hint{type="info"}
ℹ️ **Note:** take 5 minutes to ask the Frescopa concierge your own questions about coffee, machines, or the TRAVELBREW launch.
:::