---
title: Renewal Journey
slug: hol-bajaj-allianz/renewal-journey
docTags: 
createdAt: 2025-03-30T03:55:59.557Z
---

In the following exercises you'll learn how to build a robust renewal journey, ensuring that high value customers are prioritised for personal contact while lower value and lower churn risk customers are targeted on email and sms. &#x20;

There are two modules for this use case

[Batch Journey](docId\:ed8XW6mNjUZDjD30nYKc8)&#x20;

[Agent App Integration](docId\:G8AvKyFnEFOLG6fWzUyP2)&#x20;