---
title: Test in live
slug: vodafone-hands-on-lab/2opb-test-in-live
docTags: 
createdAt: 2024-03-22T17:51:37.671Z
---

Go to the Customer Care app and load your profile.

As Mélanie, the Customer Advisor, we call the visitor:

- Click on the *Phone call* icon
- Click on *Start call* button

Mélanie talks with the visitor, collects the needs and save these data by clicking on the *Submit* button:

![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/Nwq7Og0GjLg9sPcSER4jv_image.png)

Then, Mélanie clicks on *End call* button, and clicks on the *Next* button of the process flow:



![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/n9y7_9FynO8ydFhhzoQyw_image.png)

Wait a few seconds and look at the Customer Touchpoints; you will see 3 new events:

![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/WzRhtRK-6uhAYpryMWf1d_image.png)

Click on the link *View profile in AEP*

Go to *Events* tab and check that these events have been well collected in AEP.

![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/o9FkP6m_jVRmeZrXsRDJO_image.png)

Look at the *live* journey, especially at the transition numbers

Check that the profile is going to the timeout path

![](https://api.archbee.com/api/optimize/1Jp0iolWv35Z_mkI7oUiT/yX1fctpvDezViyIjTlu_A_image.png)





:::hint{type="info"}
If you don't have your test profile's ECID at hand, you can find your test profile in AEP using your email address. 
:::