8. CX Enterprise Coworker
5 min
Overview
Adobe CX Enterprise Coworker is an AI-powered teammate that reimagines the nature of work for organizations, teams, and individuals. Coworker elegantly automates customer experience and marketing workflows so organizations can focus on realizing their business goals and transforming outcomes, not coordinating tasks. As an agentic engine, Coworker takes a new innovative approach to automating business process. It elevates AI model performance and accuracy by bringing together data, intelligence, collaboration and agentic skills execution with enterprise context, governance, and human oversight built in.
Sample Chat Prompts
- General
- What can you help me with?
- How is CJA B2B different than CJA?
- Product Knowledge
- Walk me through how to set up an account-based connection in CJA B2B Edition, step by step
- How do I decide between Opportunity, Account, and Buying Group containers when building a segment or running attribution?
- How does the Content Analytics integration work in CJA?
- Analysis
- What kind of analysis questions can I ask in CJA B2B?
- Find the dimensions I'd use to analyze the sales pipeline
- How often do deals get stalled in Discovery over the last 90 days?
- How long do deals take from Discovery to Closed Won by deal size?
- Root Cause Analysis
- Were there any anomalies across channels for the last 6 months across accounts, buying groups, opportunities and revenue closed lost?
- Why are Accounts declining in the Social and Display channels?
Documentation
- Overview
- Chat