View and Filter Profiles

This exercise will walk you through how to view profiles in the Adobe Campaign web UI.

Click to browse Profiles under Customer Management.

Add columns to the list by clicking then cog icon on the top right of the list.

Add the gender field to your view, this is an attribute in the recipient table. You can also add fields from 1 : 1 linked tables. Click confirm.

Click the recipient link to view an individual profile.

In the profile view you can see all of the standard recipient fields like contact information and optout flags.

To view custom fields that have been added to the recipient table, click the Custom fields option on the left side (or scroll down).

To view the contact history for the profile, click the Logs button on the top right.

In this view you can see the full contact history including which messages were sent to the customer, which deliveries they were targeted for but excluded from, any interaction they had with the message (open or clicks) as well as any offers that have been proposed to the customer.

To filter the list of profiles, you can use the search box to quickly search based on values contained in the firstname, lastname and email fields.

For advanced filtering, click on the filter icon to the left of the search box. Here you can filter based on folder structure or add rules to create a custom filter.

Click on Add rules to open the query editor. Click on the plus to choose what time of condition you want to add to your query.

Let's create a filter to list only customers who live in Sydney.

Click on Custom condition. Select city from the list of attributes. Click Confirm.

Leave the operator set to equal to. Set the value of your condition to Sydney.

Click Confirm to close the query editor and apply your filter.

Your filter is now applied to the list of profiles.

You can use the calculate button to see the total number of profiles returned by the filter.

To remove the filter click the Advanced filters: x or Clear all underneath the search box.