The objective of our lab today is to help you understand how the Adobe Experience Cloud can help to deliver customer experiences that are consistent, contextual and real-time in an omni-channel world.   

Today's Lab will focus on an end-to-end process flow. This is a continuous process that most companies will be familiar with.   It's separated into three sections:


In a live environment that has dozens of automated journeys, it's likely that the first step in the process is going to be analysing reports and finding possibilities to improve.   


Once the project has started, content will need to be created, reviewed and prepared for use in the messages.  

Once everything is ready, we can start building our customer experiences and create the messaging and experiences we want to deliver.  

fter the campaign is finished, we can report on it's results and start the Research & analysis again!

Access

Setting the Scene

emea_hol_api_credentials

emea_hol_sandbox

sacker-BUFY?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImFub255bW91c

emea_travel_bootcamp_website

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emea_carvelo_hol_website_token

https://dsn.adobe.com/p/carveloHOL?token=

emea_carvelo_hol_website

emea_travel_bootcamp_api_credentials

apac_travel_bootcamp_sandbox

apac_travel_bootcamp_org

SB21 - AEP Bootcamp - Cross-channel Data View