Profile Lookup and Real-time Stitching
4 min
Profile Stitching - Web to CRM via onsite authentication
- Follow the instructor as they log in to a demo site using an email address, resulting in a real-time profile stitch of their pseudonymous online profile to a known CRM profile.
Exploring an existing profile in Adobe Experience Platform
- Navigate to Profiles from the left-hand navigation bar.
- Click on the Browse tab.
- Search for 'ECID' under namespaces.
- Enter the lab instructor's ECID as Identity Value.
Profile Look Up
5. Click View
Take a moment to view the unknown site visitor profile
6. Now click on the Profile Id to exlore the profile tied to [email protected]
7. Review the known customer profile
- Basic Attributes
- Retail Profile Attributes
- Channel Preferences
- Identity Graph
Sample Profile View
8. This dashboard provides all the information that has been onboarded for your customer, including
- CRM attributes
- Events and Interactions
- Audience Memberships