Creating the journey
1 min
We'll complete the following steps:
- Create the Journey.
- Adding an Event Trigger to qualify profiles into the journey.
- Create a personalised banner experience for customers in the journey when they arrive to the Tesco Mobile homepage.
- Add a Condition to check if the customer has the mobile app to receive Push communication.
- Orchastrate a Push message to warn customer they have almost exceeded the monthly data allowance.
- Compose an Email message to deliver the same data warning, with personalised content depending on how they use their data.
- Completing and testing the Journey.
To log into Adobe Journey Optimizer, check the Welcome! section.